Refund & Returns Policy
At TrndMe, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We offer a 7-day return policy from the date your order is delivered.
To be eligible for a return, your item must:
- Be unused and in its original condition
- Be returned in the original packaging
- Include proof of purchase or order confirmation
Non-Returnable Items
Certain items may not be eligible for return, including:
- Personal care products
- Gift cards
- Downloadable or digital products
- Items damaged due to misuse
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed back to your original payment method within several business days.
Late or Missing Refunds
If you have not received your refund yet, please first check with your bank or payment provider, as processing times may vary.
If you still need assistance, please contact us at info@trndme.com.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging if possible.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
Shipping fees are non-refundable unless otherwise stated.
Need Help?
For any questions related to refunds, returns, or your order, please contact us at:
info@trndme.com
